Agency & Individual Incoming Guest

Front Office

This privacy notice and consent applies to personal data held by this Hotel in relation to data held for:
Guest X Staff  
Renter Authorized Signatory   Staff Candidate  
Renter Employees   Subcontractor Firm Staff  
Everyone in the hotel area   Building Visitor  
Staff Candidate Reference   Internet user  
Other:……………………..   Supplier Authorized Signatory  
WHY IS THIS NOTICE BEING SENT? The General Data Protection Regulations (GDPR) replaces the Data Protection Act 1998 on 25 may 2018. The Hotel is now required to tell all data subjects about the data that is collected about them. This form may also be used to collect certain data.
This Hotel Privacy & Clarification Notice states the data collected and processed by our Company in the name of data officer and will be valid for the personal data of the persons mentioned above

·         what data is being collected

·         what purpose data is used for

·         whom the data is shared with

·         the lawful basis for holding your data

·         how long we will keep your data

·         your individual rights under GDPR

WHICH DATA DO WE PROCESS? Name, Surname, date of birth, ID number, passport number, nationality, telephone number, residence address, voucher number, room number, hotel name, check-in and check-out dates, agency name, gender, signature, bank account number, tax identification number, tax office name, billing address, company address.

Purposes: Based on terms of GDPR, we share your data in accordance with law and good faith provided that they are accurate and up-to-date, limited to certain, clear and legitimate purposes, for possible legal disputes, investigations, judicial or administrative audits, in order to realize the stated purposes or with the public institutions or organizations authorized to request such data as a legal obligation, responding to official or legal requests for other information and documents.


We share your data with:

The legal and administrative authorities requesting information and the third party person or persons whom the Company will receive services for, in order to fulfill the stated purposes, or public institutions or organizations authorized to request such data as required by legal obligation, or in case of transportation services requested by our company’s supplier of external services to carry out the company’s financial and accounting operations a possible legal dispute, investigation, judicial or administrative audit with the accounting and e-finance companies acquired, or with the third party persons or persons whom the Company will receive services for the purpose of fulfilling the stated purposes, or with public institutions or organizations authorized to request such data as required by a legal obligation. and the use of our right to legal defense in other cases, to respond to official or legal requests for information and documents, to send invoices to domestic agencies and the organization of airport transfers are shared.

METHOD OF COLLECTING AND PROCESSING YOUR DATA The hotel collects the Hotel Reservation Document that you have created through the agencies or the Hotel Booking Certificate completed by you at the reception / front office stage by the agencies; process the reservation calendar, save it on the hotel management software, record the information coming from the agencies to the servers during the reservation stage, save the information in the accommodation document to the server, prepare the database with accounting documents, and create a database according to the nature of the work and the nature of the personal data requested / to be processed, list, fill out a document, write a petition, fill out the form.



Execution of access authorizations, execution of emergency management processes, execution of information security processes, other: performing room arrangement, other: issuing identification card for hotel entrance, other: conducting process for hotel guests to benefit from secure internet access, other: follow-up of illness and accident occurring at the hotel, other: providing safe entry and exit to the hotel, other: conducting reservation services, conducting activities in accordance with the legislation, conducting financial and accounting transactions, ensuring the security of physical space, following up and carrying out legal affairs, conducting communication activities, activities, auditing, receiving and evaluating suggestions for improvement of business processes, carrying out purchasing processes of goods / services, after sale of goods / services support services, execution of goods / services sales processes, execution of goods / services production and operation processes, execution of customer relationship management processes, execution of activities for customer satisfaction, organization and event management, execution of marketing analysis studies, execution of advertising / campaign / promotion processes , execution of contract processes, follow-up of requests / complaints, conducting marketing processes of products / services, ensuring the security of data responsible operations, providing information to authorized persons, institutions and organizations.

• The performance of the accommodation agreement and the agreements concluded in oral or written form during the accommodation process,

• Data processing is mandatory for us to fulfill our legal obligation arising from the accommodation contract

• It is compulsory to process data for the legitimate interests of our Company, without prejudice to the fundamental rights and freedoms of the person concerned

• Being prescribed by law

• Data processing is mandatory for the establishment, use or protection of rights



•          enable correction to data for accuracy.

•          request the deletion or removal of personal data where there is no compelling reason for its continued processing.

•          object to processing of personal data that is likely to cause, or is causing damage or distress

•          to obtain and reuse your personal data for your own purposes across different services.

•          prevent processing for the purpose of direct marketing

•          object to decisions being taken by automated means

•          in certain circumstances have inaccurate personal data rectified, blocked, erased or destroyed; and

•          claim compensation for damages caused by breach of the Data Protection Regulations


Protection of personal data is an important issue for our company.

Our company takes necessary technical and administrative measures to protect against unauthorized access to personal data or loss, misuse, disclosure, alteration or destruction of this information. Our Company undertakes to keep your personal data confidential, to take all necessary technical and administrative measures and to take the necessary care to ensure confidentiality and security.


Although our company has taken the necessary information security measures, if the personal data is damaged as a result of the attacks on the web site and the system or it is received by third parties, our Company will immediately notify you and the Personal Data Protection Board.


Those who share their personal data with us, know, accepted and declared that this information is correct and kept up to date, and that they know that it is important for the rights they have on their personal data within the meaning of the GDPR.


You may make necessary notifications about your personal data about the changes and / or updates you have made by sending us the physical address below or from our KEP address.

DELETING, DISPOSALING OR ANONIMIZING YOUR PERSONAL DATA Your personal data processed for purposes specified in this notice; when the purpose that requires processing is eliminated and the periods determined by the Laws, if any; In accordance with our Company’s Personal Data Retention and Disposal Policy, we will delete, destroy or anonymize and continue to use it on our own or at your request.

Demirler Eğitim Sanayi ve Ticaret A.Ş.

Mersis No: 0288004353800012

Adress: Kocatepe Mah. Yüksel Cadde No:19 Çankaya / ANKARA

E-mail Adress : [email protected]