Information Notice on Processing of Personal Data via the Communication Form

Dear Guests,
As Alba Hotels, operating under Demirler Eğitim Sanayi ve Ticaret A.Ş., we hereby inform you that the personal data you share with us through the communication form available on our website or other digital platforms are processed in accordance with the Law on the Protection of Personal Data No. 6698 of the Republic of Türkiye (“KVKK”) and are protected under the relevant legislation.

1. Personal Data Collected

Only the following personal data are collected through the communication form:

• Full Name
  • E-mail Address
  • Phone Number

2. Purpose of Processing Personal Data

Your personal data are processed for the following purposes:
• Evaluating your requests, complaints, and suggestions,
• Establishing effective communication with you, and
• Responding to your inquiries in an effective and timely manner.

3. Legal Basis

Your personal data are processed upon your request and for the protection of our legitimate interests, provided that such processing does not prejudice your fundamental rights and freedoms, in accordance with Article 5 of the KVKK.

4. Data Transfer

The personal data you provide are not shared with any third parties. However, they may be disclosed to competent public authorities where required by applicable laws and regulations.

5. Your Rights

Pursuant to Article 11 of the KVKK, you have the right to:
• Learn whether your personal data are being processed,
• Request the rectification or deletion of your personal data, and
• Learn whether your personal data are processed in accordance with the stated purposes.

6. Application

You may submit your requests concerning your rights through the Alba Hotels Personal Data Application Form. Your requests will be evaluated free of charge and concluded within 30 days at the latest.